SMS Opt-In Policy
A&P Studio LLC dba Aetrai ("Aetrai") sends transactional and account-related text messages only to people who have opted in. We use two opt-in methods, documented verbatim below. Consent is never a condition of purchase. Message frequency varies; message & data rates may apply. Reply STOP to any message to opt out immediately, or HELP for assistance.
1. Written opt-in at checkout
Customers purchasing at aetrai.com → Pricing → "Get started online" enter their mobile number in our Stripe checkout. The checkout's submit disclosure states, verbatim:
"By subscribing you agree to receive transactional text messages from Aetrai at the number provided (booking confirmations and account notices). Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms: aetrai.com/terms"
Completing checkout with a phone number constitutes written consent to receive those transactional messages.
2. Verbal opt-in on our business line
Callers who dial our published business number (248) 599-0123 may request a text (for example, a booking confirmation or a link). Our receptionist follows this script before any message is sent:
Receptionist: "I can text that to you. What's the best mobile number?" — caller provides number — Receptionist: "Just to confirm, that's (XXX) XXX-XXXX, and you're okay receiving a text from us at this number? Message and data rates may apply, and you can reply STOP anytime to opt out." A message is sent only after the caller confirms.
Opt-out and help
Replying STOP unsubscribes the number immediately and permanently until re-subscribed. Replying HELP returns our contact information. You can also reach us at aetrai.support@gmail.com.
See also our Privacy Policy (mobile opt-in data is never shared with third parties or affiliates for marketing) and Terms of Service.